Latest Updates:

March 17th 2020

  • As of 17th March, our Hurley office has closed until further notice and all employees have been moved to ‘Work from Home’ Status. This is an extension of our previous action and was prepared for. This decision, as with all others, will continue to be reviewed daily and updates published as they occur.
  • We don’t foresee this decision altering our level of support for any of our clients.

March 16th 2020

  • As of 16th March, our offices in Poland, London & Manchester have closed until further notice and all employees have been moved to ‘Work from Home’ status. This was expected and prepared for as highlighted in our previous plans. This decision will continue to be reviewed daily and updates published as they occur.
  • Our Offices in Hurley & Ashford are unaffected currently and will continue to operate as usual.
  • All previous protocols remain in full effect (see below for full details)
  • We don’t foresee any of these decisions altering our level of support for any of our clients.

The world is grappling with an issue of enormous scale and human impact. Our thoughts go out to all who have been affected by the outbreak of coronavirus (COVID-19).

At Eclipse we believe it is our role and responsibility during this time to prioritise two things: the health and well-being of all of those that work for and with us by playing a constructive role in supporting local health officials and government leaders as they work to contain the virus as well as taking all steps possible to ensure that this outbreak has a minimal effect on our business continuity and that of our clients.

That being said, we’ll continue to make decisions with vigilance and courage informed by the latest science-based information, updates from the World Health Organisation, Centres for Disease Control, the UK & Polish Government and the UK Department of Health & Social Care whilst being guided by our Values.

At Eclipse we take business contingency planning very seriously, and our business is fully equipped for this challenge. Following our latest assessments, we are confident that none of our employees have been infected or are currently at high risk of infection through travel to COVID-19 infected areas.

As of today, we’re pleased to also reassure you that there is no change to our service or delivery to customers and we continue to provide you with full support.

What have we put into effect:

This month, a Coronavirus Management Team has been put into place with high level senior management representation from all of our offices, including those in international locations. Their mission is to gather information, update the business and make decisions that will safeguard our people and our clients whilst ensuring we’re able to continue to support all businesses we work alongside.

As well as establishing a set of Coronavirus protocols for the business, the following actions have been taken:

  • Our offices have been stocked with supplies of hand sanitisers, tissues and additional cleaning supplies to ensure we maintain as clean and safe working locations as possible,
  • All business travel has been restricted with immediate effect covering:
  • Travel between Eclipse Offices (locally and internationally)
  • Travel to and from any training or conferences
  • Travel to and from client office locations
  • Travel of clients and visitors to our office locations have also been restricted and should it take place, travel and visitor logs have been elaborated upon to gather more information to ensure that we have a tracible line should an infection occur.
  • Personal travel by employees is being logged and advice & guidance given as well as risks assessed. Where possible, all employees are discouraged from travelling to or near any of high-risk location. If any employee is to travel to or through a high-risk location, a mandatory isolation period is enacted, following guidelines set out by the Government and the WHO.
  • We’ve prepared a full ‘work from home’ strategy should it become a mandated requirement in any or all of our locations. We pride ourselves in being experts in flexible and remote working practises and as such can ensure that we will do everything we can to continue to offer our usual high standard of business support.
  • All employees have been reminded of our Business Contingency Plan & Laptop Usage Policy covering our remote working practises and security protocols.

As this is an evolving situation, we will remain vigilant taking action where required to continue to reduce risk of exposure and spread. As and when new steps are taken, we will continue to communicate to clients, employees and visitors of Eclipse. We want to thank everyone for their patience and understanding as we do all we can to minimise effect and reduce the spread of the outbreak.