Westfield Health

Westfield Health approached us to help them with for UX design and CRO services. This involved user testing, a UX audit and solution designs across core devices.

USER TESTING

Moderated user testing was run across both desktop and mobile devices. The key here is to ensure all bias is removed and we don’t steer the users in any way. We usually do the same testing across 3-4 other competitors in a random order, and don’t tell the user who we’re testing for. The purpose of this is to remove any bias or influence on the users.

CLEARER INFORMATION ARCHITECTURE

OPTIMISED MOBILE EXPERIENCE