Welcome to the world of EXPERIENCE. We’re talking everything from how your customers find you, engage with you, convert on your site and then go on to tell the rest of the world how awesome you are. None of this happens by accident, there is a science to it all, and in the very true sense of the word too.

Whether you’re looking to make an impact with a new product, site or service or are looking to improve performance of your current site, we have the expertise to help. Maybe you want to learn more about your customers? We offer detailed user research and testing services to ensure you get to know your customers better than ever.

Sometimes it’s hard to know where to start so we offer UX and technical audits to ensure your digital business is performing the best it can. Through iterative, but impactful gains we can make huge differences to your bottom line.

Includes:

  • Research
  • User journey mapping
  • UX / UI
  • Web design
  • App design
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Includes:

  • Analytics audit
  • UX Audit
  • Competitor analysis
  • Personal creation
  • Surveys and reporting
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Includes:

  • Understanding user frustrations
  • Website performance review
  • UX recommendations
  • Traffic analysis
  • 2 week delivery
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Includes:

  • 4 hours setup and test design
  • 7 hours recorded sessions
  • Actionable insight
  • Shareable insight pack
  • Analysis playback
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  • Improve conversion & revenue
  • Remove risk of site enhancements
  • Innovate to stay ahead
  • Lower your customer acquisition cost
  • Use data rather than guesswork
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PUTTING OUR EXPERIENCE INTO EXPERIENCE


PUTTING OUR EXPERIENCE INTO EXPERIENCE


We’ve got specialist teams that advise and then action Design, UX & UI for your digital storefront. We’ve also got geniuses to work with you on how to drive brand engagement, solicit positive sentiment, strengthen your content marketing, SEO & PPC plus work with you to boost your conversion rate through CRO or help you learn more about your customers through user research as a first step.

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BIOMETRIC TESTING LAB


BIOMETRIC TESTING LAB


Our CRO Team work closely to analyse your eCommerce website to a very deep level. This is done with your business and conversion goals at the front of mind. Your detailed report provides clearly categorised suggestions to be applied to the website, in order to significantly improve conversion rates. The report recommendations are then ready to implement – with us, through your own internal resource, or through external agencies. We can of course continue to provide assistance and consultancy throughout the implementation of your roadmap whether we’re implementing the enhancements or not.

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    FACIAL EXPRESSION ANALYSIS


    As humans, we express emotion in many different forms from facial expressions through to body language. The face in particular displays a full range of expressions which can be linked to  emotions including sadness, surprise and joy. This is where Facial Expression Analysis comes in.

    GALVANIC SKIN RESPONSE


    The sweat on your skin is giving away far more information than you realise. By measuring galvanic skin response, we gain invaluable insight into how strongly you either love something or feel frustrated by something. It becomes an incredibly powerful tool when combined with facial expression analysis.

    REAL-TIME EYE TRACKING


    Eye tracking technology is specifically designed to monitor exactly what the user is looking at a particular moment in time. It will highlight if users are missing or skimming over important pieces of content whilst also identifying areas where users is spending more time.

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    PUTTING OPTIMISATION FRONT AND CENTRE


    PUTTING OPTIMISATION FRONT AND CENTRE


    Our CRO Team work closely to analyse your eCommerce website to a very deep level. This is done with your business and conversion goals at the front of mind. Your detailed report provides clearly categorised suggestions to be applied to the website, in order to significantly improve conversion rates. The report recommendations are then yours to implement – through your own internal resource, or through external agencies. We can of course continue to provide assistance and consultancy throughout the implementation of your roadmap.

    GET A FREE CONSULTATION

    At Eclipse we’ve got an incredibly talented, multi-award winning bunch of people ready to help you and your business. Reach out and talk to us there’s not much that can’t be solved with a few cups of tea, some bright people and a whiteboard.

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