This is a great fit for your organisation if

  • You need expert CRO & UX insight into your website's trading performance.
  • You need to mitigate the risk of alienating your customer base through poor website UX.

Easy expert insight, delivered by our professional team.

1. GET IN TOUCH

As soon as you get in touch we can kickstart the process. We will install a small snippet onto your website to start tracking user behavior.

2. WAIT

Once our tool is starting to collect data we only have to wait to gather a big enough sample. This is the easy part :)

3. AUDIT DELIVERED

Once we have a solid set of data we can set our expert team away at analysing it. We will deliver a slide deck with our key insights within 4 weeks.

What data do you look at in the audit

  • Website conversion funnels - Where are users dropping out in the funnel? How can we ease their frustration?
  • Watch customers session where they are struggling to understand why.
  • Form conversions - Where people are dropping out on specific pages? Is there a particular part of a page tripping users up?
  • Errors - How many people are seeing error labels and which labels are they? How much does that impact their conversion?
  • Javascript Errors - Are there any technical errors impacting users?
  • Heatmaps and Page Areas - Which sections do people engage with? Are there areas which should have attention but don't
Marcus Cooke - Director of Technology - Space Between

MARCUS COOKE

ASSOCIATE DIRECTOR OF EXPERIENCE


The team will be in touch within the day.

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