Think outside the box

Time to Think “out of the box”

As testers, our passion for quality and taking pride in our work can sometimes be seen to conflict with other project priorities, like the need to deliver at pace, and to rapidly adapt to change. As I alluded to in my last blog, technology is changing so quickly that there is no longer a one size fits all testing approach; no two platforms are the same, and no two customers are the same. At Eclipse, while we have a defined test strategy and some core testing processes on which we base our approach, there is often a need to tailor the way we work.

I was recently discussing the importance of testing Magento Commerce, and the differences in approach to other platforms, when I was asked a question which I was very familiar with; “If we’re taking a platform that is fully tested out of the box, and we’re plugging in already tested extensions, then why do we even need testing in Magento Commerce projects?”

And this is a question that not only applies to this product, but other products or platforms which are sold as fully tested core packages. So why should we test something which is “out of the box”? Great question!

 

What does “Out of the Box” even mean?

Out of the box is a term that is “used to refer to the immediate usability or functionality of a newly purchased product, typically an electronic device or a piece of software.” So by this definition, it’s understandable that people would question why it would need an additional level of testing, but let’s think about a real life example.

 

Building from the ground up…

Let’s consider a scenario where you are investing in a new build home. You have secured your plot, seen your house plans and visited the show home. You have specified all your extra requirements in terms of materials, fixtures and fittings and you wait eagerly for the build to be completed. You are likely to visit throughout the build process to see progress, discuss any issues or changes as they arise, but you are dependent on your contractors to carry out all build work for you to a high standard.

Let’s assume for example that you have selected a standard bathroom suite but opted for a different model or brand of electric shower to those usually recommended. Before you come to move in, you are relying on your appliances to have been installed and confirmed as working. If at the point you come to use your new shower and find that it is working but there’s only cold water coming out of it, you become the person triaging defects to get them resolved.

The point here is that installing a shower is in theory low risk because hey, it’s a shower, we install them all the time, right? It’s only when you come to use it that you find something doesn't work due to a fault with either that specific product, or how it is installed in that particular setting, that you're then going to have cold showers to look forward to when you get the keys!

If you’d have had the option to have some additional testing done to guarantee that everything has been installed properly, is working as expected "out of the box" and fully meets your requirements, would you? You are likely to say yes to gain some additional confidence in your investment and more importantly peace of mind on move-in day.

 

How does this apply to Digital Testing?

In the Magento Commerce example, we offer development services that help clients to get set up with the core product, plus combinations of extensions from varying sources that are specific to the client and their use cases. This development also then includes elements such as data feeds and additional configuration that begins to take the standard Magento product and turns it into one that meets your requirements.  Testing here plays a vital role in verifying these requirements have been met, confirming that your now customised product does what you need it to.

As pointed out in the real-life example, the same applies. If you just install an extension into Magento and assume it’ll work as expected (because of course the extension has been tested before it is released to market) things will be great. Potentially it will and as before, the water will come out, but most of the time it’s not always possible to check every possible scenario due to time or budget constraints. Unfortunately, in the world of testing, we see that a lot of the time basic requirements are not met where things are left to assumptions. Ensuring there is a good solid test strategy defined means that things don’t get left to chance, leaving you with a shock when things go live. We build confidence in quality and reduce these risks throughout your build process.

It also allows you to get into the minds of your core users, which can be defined by identifying your user personas, as Lucy in our Experience team has identified in her post.

So, before you start to cut down your testing scope, here are some points you should think about if you are asked to reconsider your approach:

  • Any customisation or change to the standard configuration (no matter how big or small) is a change to what is tested “out of the box”.
  • Testing for base or core product packages focuses only on sample use cases – not real-life scenarios specific to those of your business or your customers.
  • Data can impact the way a system behaves, especially in terms of presentation of data, data validation rules and performance.
  • Configuration is always different depending on the client, industry, use case, and even within the same industry no two clients will be the same.

If you’re struggling to define your test approach, why not talk to us? We’re here to advise and guide you on how you can give the right things the right level of testing focus to make sure quality is not compromised.


2020 fridge magnets

Our Top 5 Posts from 2020

2020 is behind us and the new year has begun but we thought we'd take one last look back at our Top 5 posts from our blog. We wrote a lot of different kinds of articles over the year from opinion pieces on the industry to guides on how to get the most out of your digital store front with design and CRO and these 5 are the posts that users were drawn to and spent the most time with.

Here is our Top 5.

 

AR & Furniture Retail | A match made in heaven? We Think So.

Read Post

 

 

Is Magento a good choice to launch your first online store?

Read Post

 

 

 

The ROI of UX & why not investing in it is a huge problem for you.

Read Post 

 

 

What it a User Journey Map?

Read Post

 

 

 

Testing in testing times

Read Post

 

 

 

We hope you enjoyed our posts and insights in 2020 and that you'll be joining us again this years as we've got even more great stuff planned.


Woman on laptop

5 Reasons to Upgrade Your Magento Right Now

Hopefully you’ve been thinking about upgrading from Magento 1 or maybe even Magento Open Source to Magento Commerce for a while. Your business is growing, and you need to deliver a truly advanced shopping experience—something that will launch you far ahead of the competition.

Magento Commerce is one of the most forward-looking commerce platforms available today. Faster content publishing, AI-based personalisation and loyalty solutions, and cross-border selling are just some of the features it offers. So why are you waiting?

Perhaps you worry that upgrading will be expensive or time-consuming. Or maybe you’re uncertain how much Magento Commerce will do for your company’s bottom line. Either way, it’s time to stop thinking and start doing. Magento Open Source 1 reached end of life in June this year. Updates and security patches have stopped. This means your store could be vulnerable and open to attack much like what happened in September, and you will have to prove compliance with PCI and other standards.

If you plan your upgrade now, you can avoid these risks and take advantage of Magento Commerce features that can transform your customer experience. This eBook by Magento covers 5 reasons why you should begin planning your upgrade to Magento Commerce right now.

 

How Eclipse Can Help

The good news is that we’re here to help you get secure and protect yourself from these kinds of potential exploitations. Migration means closing the gaps created by being end of life.

We’ve tailored a Magento solution for everyone, no matter where your start point in the market. It’s just about us getting together, discussing the options that will work best for your business and then working to get you accelerated toward success.

We have a history of both developing from new and re-platforming businesses with Magento. By working with us, you’re getting access to this experience and expertise. Reach out to us and let’s start talking about how we can get your site moved and more secure.

 

Here's The E-Book

Magento - 5 Reasons to Upgrade Right Now


Magento poland 2020 banner

We Need Your Votes!

Our incredible Magento team need your votes. They’ve entered two topics into this year’s Meet Magento Poland, and the topics that receive the highest number of votes, will get the opportunity to present. This year’s event is taking place online, as you might expect, on the 27th of October.

Meet Magento is an international conference organised in over 40 countries. In Poland, it has been held since 2012 as Meet Magento Poland. It gathers Magento specialists and enthusiasts in some of the country’s most prestigious locations.

It’s the biggest event of this type in Poland and Middle-Eastern Europe. At Meet Magento, business meets technology and innovations interlace with past implementations. It’s a space for an exchange of experiences and for expanding your contact list.

 

And This Year They’re Doing Things A Little Different

2020 is the year of turning everything on its head and they’re doing exactly that to the conference - for the very first time, the event will be accessible to anyone.

And this year, the tickets are free of charge but at the same time, you also have an option to pay any amount of money you'd like, and all proceeds will go to a charitable cause. We will reveal the cause we’ve picked soon!

The ticket gives you access to the conference, networking, all the discussion panels and conference recordings.

 

Our Topics To Vote On

As mentioned before, we’ve entered two topics and you’re able to vote for both at the same time!

You’ll just need to create a quick account to drop in your votes and then you’re free to click that little thumbs up button and send your votes our way. Just below we’ve outlined our topics, so you know which ones to vote for.

 

Topic 1.

GOING INTO MAGENTO PROJECT - FULL COMPOSER

Forget about app/code! Go "full composer"!
Why would you want to use only composer repository as a source of own code in Magento 2 Project?

  • How does it change the release process?
  • How does it change dev-team thinking?
  • What are the pitfalls of such an approach?
  • What is great about using meta-package?
  • How does it work with 3rd party extensions?
    Hear about our case study and do ask questions.

 

Topic 2.

AUGMENTED REALITY IN E-COMMERCE: AN OPPORTUNITY TOO GOOD TO BE MISSED.

In the world of eCommerce, consumer demand for a better online experience and an evolving market has led businesses to look for a new way to offer a unique shopping experience. Augmented reality (AR) is that way. It’s a game-changer for both you and your customers and you don't want to miss out.

  1. COVID-19 has driven demand for AR in E-Commerce
  2. Bridging Online and In-Store
  3. Benefits of AR in eCommerce
  4. Using AR in eCommerce
  5. Why web AR is the future
  6. Using AR to lift your UX
  7. Summary

 

Handily, they’re right underneath each other in the list, so it’ll be easy to vote for both at the same time.

Click the image to leave your votes and whilst you’re there, why not share it on your social for us too. And now that you’re signed up, you can get your tickets for the event.

Thanks for taking the time to head over and for giving us your vote.


Man with painted face at laptop

The Time for Staying on Magento 1 Has Expired

This last weekend the largest hack campaign to date on Magento 1 stores took place. Nearly 2000 stores were targeted in a Magecart attack: injected malicious code would intercept the payment information of unsuspected store customers. Stores inspected by Sansec were found running Magento version 1, which was announced End-Of-Life in June of this year.

The Sansec early breach detection system, which monitors the global eCommerce space for security threats, detected 1904 distinct Magento stores with a unique keylogger (skimmer) on the checkout page. On Friday, 10 stores got infected, then 1058 on Saturday, 603 on Sunday and 233 on Monday.

Sansec has been monitoring this type of activity since 2015 and they’ve described it as the largest they’ve ever seen. The previous record was 962 hacked stores in a single day which happened in July last year.

This weekend’s incident highlights an increased sophistication and profitability of web skimming. Sansec has found that criminals have been increasingly automating their hacking operations to run web skimming schemes on as many stores as possible.

They’ve estimated that tens of thousands of customers had their private information stolen over the weekend via one of the compromised stores.

 

Magento Exploit Sold

Whilst their investigation is still ongoing, it appears that many victimised stores have no prior history of security incidents. It suggests that a new attack method was used to gain server (write) access to all these stores.

They believe this campaign might be related to a recent Magento 1 0day (exploit) that was put up for sale a few weeks ago.

 

What They Found

User z3r0day announced on a hacking forum the sale of a Magento 1 “remote code execution” exploit method, including an instruction video, for $5000.

It was alleged that no prior Magento admin account is required. Seller z3r0day stressed that - because Magento 1 is End-Of-Life - no official patches will be provided by Adobe to fix this bug, which renders this exploit extra damaging to store owners using the legacy platform.

In what was described as a deal sweetener, z3r0day pledged to only sell 10 copies of the dangerous exploit. Translated from Russian.

According to live Sansec data, some 95,000 Magento 1 stores are still operating as of today.

 

What to do now?

Some things can be done to mitigate the risk like using a malware and vulnerability scanner or finding third-party patch support, but there is really only one answer – you need to move to a platform that is ‘living’ and continues to provide security support.

For Magento 1 users, the obvious step is to migrate to Magento 2 Commerce or Magento 2 Open Source. This allows you to continue to work with a platform that feels familiar but benefit from the enhanced features and continued platform support from Adobe.

 

Eclipse is here to help

The good news is that we’re here to help you get secure and protect yourself from potential exploitations like the one that happened over the weekend, through taking advantage of gaps created by being end of life.

We’ve tailored a Magento solution for everyone, no matter where your start point in the market. It’s just about us getting together, discussing the options that will work best for your business and then working to get you accelerated toward success.

We have a history of both developing from new and re-platforming businesses with Magento. By working with us, you’re getting access to this experience and expertise.

Reach out to us and let’s start talking about how we can get your site moved and more secure.


ICYMI – Magento 1 is EOL and if you’re still using it, you’re at risk

Thousands of online businesses could be opening themselves up to risks of cyberattack due to running an insecure version of Magento right now.

Magento 1 reached its End of Life (EOL) at the end of June this year and eCommerce experts across the board are warning of the risks opening up for online merchants that are now no longer receiving security patches to protect their sales systems.

But beyond just the security risks to the site, online stores still operating on Magento 1 could be at further risk by not being PCI compliant.

“In the run-up to EOL for Magento 1, many sought clarity from payment processors such as Visa, on how they would support merchants past the end date, and ultimately when they would stop taking payments from those on Magento 1," stated James Allen-Lewis, Development Director at Sonassi. He added, “Visa was very bullish in their initial statement, stating customers on Magento 1 needed to migrate across to Magento 2 immediately, in order to remain PCI compliant.”

PCI or Payment Card Industry Data Security Standard is compliance that all online traders need to be in line with. Not complying with your requirement commitment could mean you are banned from accepting cards and/or increased fees to process cards. Moreover, fines that can range from £3,000 to £60,000 depending on your bank's merchant account agreement may also be levied.

An announcement with the decision to shelve Magento 1 was made in September 2018, and Adobe gave websites nearly two years’ notice to migrate from the 12-year-old release line before it reached end-of-life status on June 30, 2020.

However, as at the end of June, there were still more than 200,000 websites operating on Magento 1.

Understandably, the arrival of the pandemic has meant many merchants are yet to migrate and any major platform migration needs to be considered but time is running out even faster than before.

Allen-Lewis highlighted the risk rather succulently “Losing PCI compliance or customers’ personal information is a disaster for online retailers that manage online card payments as it is highly likely they will become liable for the damages caused to their customers, as well as having to pay the costs of a PFI investigation.”

 

We’re Here To Help

Come talk to us and let’s see what we can do together. We’ve tailored a solution for everyone, no matter where the starting point in the market. It’s just about picking the right one for you and then we can get together and get you accelerated toward success.

We’re here to help you make the right choice for you. We unlock your trading potential, creating and supporting beautifully simple sites that are functionally rich and continually perform way above expectations. Our clients enjoy seamless access to the best analysts, experts and technical resources in the sector. We’re proud of what we do and we’re incredibly good at it (and it’s not just us saying that).

Across our UK and Polish offices, we employ certified specialists in operations, project management, analysis, development, user experience, conversion rate optimisation, design, testing and scrum technologies; to mention just the tip of the iceberg. We believe in our people and are committed to supporting our colleagues to be the best they can be. We’re hugely proud of our culture, our values, and the colleagues that make the magic happen. That’s why we talk about ourselves as the Eclipse family.

Come take a look at our Magento Packages as a starting point, we can talk them through and if we need to add a few other options to the mix, we can do that too.


5 Things You Might Not Know About Magento BLOG HEADER

5 Things You Might Not Know About Magento

Whether you're already a user of Magento or you're currently in the market to create a digital store, re-platform a digital store or upgrade a digital store having valuable insights to help with your decision is step one. We've done some searching around and found a few that we think will either put Magento at the top of your list or at the very least, put it into the running.

Picking the right digital commerce platform can dramatically transform how you do business both online and offline. A fast, flexible, cloud-based solution delivers memorable customer experiences, streamlines your operational efficiency, and creates phenomenal growth opportunities.

Click the image below to take a look at the 5 things you might not know about Magento, but will help when it comes to picking a platform.


Laptop with code

Magento 1 is End of Life this month, now what?

So, our guess is if you’re reading this you’ve currently got an eCommerce store built on Magento 1 and you’ve either been avoiding the inevitable, trying to figure out what you’re going to do or this is news to you but Adobe will from the end of June no longer be supporting Magento 1. This hasn’t come out of blue; they’ve been talking about it for a while but there are a lot of websites that are still operating on Magento 1 like everything is going to be rosy from now till the end of time. Sadly, the reality is you need to be thinking about what you’re going to be doing for the long term.

 

BUT FIRST, A HISTORY LESSON

Back in 2008 Roy Rubin, Yoav Kutner and the development team working on Magento released the first stable version of the platform to the world. Over the next 10 years, they built something that had a huge impact globally, setting the benchmarks for collaborative, flexible eCommerce. They created an enviable marketplace with thousands of extensions and saw a quarter of a million businesses transacting billions in revenues. Magento set the pace and changed the game.

Originally, the end of life date was set for November 2018, following the early success and commitment to developing Magento 2 into the next eCommerce powerhouse. This was subsequently pushed back a further 18 months to allow merchants to research their options and confidently plan for the future. Now, Magento 1’s end-of-life is just 23 days away, on 30th June 2020.

 

IS END OF LIFE A PROBLEM?

Kinda, yeah. It is a pretty big deal when it comes to software and especially when it comes to things being online. Security is what you’re playing with here. Think of it as locking the doors and windows on your house or your bricks and mortar stores but the locks are only there for show. Your key keeps them closed but in all honesty, anybody with a key in their hand can jimmy the lock and walk on in.

 

SO, WHAT ARE YOUR OPTIONS?

Essentially there are 3 options in front of you. Stick with what you’ve got, move to a different platform or upgrade to Magento 2. There are pros and cons for all of them and we’re here to lay out each of them, so you fully understand before you take the next step.

 

OPTION 1 - STICK WITH MAGENTO 1

Some of you may be thinking you’ll just stay put on Magento 1.  Performance seems strong and you’ve probably made significant investments getting you to where you are. These and a bunch of other things could be part of the reasons as to why you as a business may wish to stay on Magento 1 for the foreseeable future. But there are things you have to consider if this is to be the path you’re going to take.

 

  • The technologies that Magento 1 runs on, PHP 5.6 and 7.0, saw their end-of-lives in December 2018 and if the PHP is no longer maintained, you’re leaving yourselves open to vulnerability and potential security risks.
  • The longer you stay on Magento 1, the more at risk your online business may be to hacks and potential compromises of yours and your customer's data.
  • Many of the module and plugin developers and suppliers plus your payment providers will also no longer be supporting and upgrading their modules for Magento 1. So, this opens further areas of vulnerabilities that you as a business owner should be aware of.

 

And if there is a security breach, heavy fines can be levied by the ICO (Information Commissioner’s Office) and payment providers.

The bottom line, Magento 1 will no longer be supported by Magento for upgrades post-June 2020.  Without regular upgrades and security patches, the platform can become vulnerable to hacking attacks.

 

OPTION 2 - MOVE TO A DIFFERENT PLATFORM

There are plenty of other options out there and depending on the size and scale of your operation the choices open themselves up to you. Each of them, just like sticking with Magento 1 have their pros and cons.

Some of them will have limited capability compared to what you’ve got right now, almost all of them operate differently so there is bound to be a pretty steep learning curve involved and they’re built on different platforms so the languages they speak are going to be different, which means moving your information from one to another could be very complex and in some cases just not possible.

That’s not to say this is an option that should be avoided, for some of you this is a very real choice and will no doubt be the route you take but you need to be prepared to invest the time and the money to make it work. Things for your business may slow down a little in the process and it could take some time and a potentially endless amount of frustration whilst you do this, but you’ll eventually get back to where you are now.

 

OPTION 3 - UPGRADE AND MOVE TO MAGENTO 2

Development of Magento 2 began in 2011 alongside the continued support and regular security updates to version 1. During this time, Magento invested significantly in developing Magento 2 at the same time.

Magento has invested a ton of money making the latest version of Magento, now known as Magento Commerce one of the most customisable and agile eCommerce platforms available on the market today, giving your business flexibility like no other eCommerce system can.

Trusted by over 300,000 businesses and merchants, making the move to Magento 2 for many is a natural choice and thousands of companies worldwide have already upgraded and are reaping the benefits of the latest eCommerce technology.

Now, you need to consider that Magento 2 is a completely different architecture to Magento 1, which means, unfortunately, it’s not as simple as clicking ‘upgrade’. Essentially, you’ll need to hire a developer (that’s where we come in) to rebuild your website in Magento 2 from the ground up. Luckily, however, you’ll be able to transfer products, attributes and customer databases using Magento’s migration tools. They’ve got different architecture but for the most part, the language and design principles are the same so where some of the issues of moving to a completely different platform might exist, there is a number that just don’t.

 

TAKING THE NEXT STEP

We’ve put the options out there and now it’s time to make some decisions, but you don’t need to be making them on your own.

Across our UK and Polish offices, we employ certified specialists in operations, project management, analysis, development, user experience, conversion rate optimisation, design, testing and scrum technologies; to mention just the tip of the iceberg. We believe in our people and are committed to supporting our colleagues to be the best they can be. We’re hugely proud of our culture, our values, and the colleagues that make the magic happen. That’s why we talk about ourselves as the Eclipse family.

We’re here to help you make the right choice for you. We unlock your trading potential, creating and supporting beautifully simple sites that are functionally rich and continually perform way above expectations. Our clients enjoy seamless access to the best analysts, experts and technical resources in the sector. We’re proud of what we do and we’re incredibly good at it (and it’s not just us saying that).

Come talk to us and let’s see what we can do together. We’ve tailored a solution for everyone, no matter where the starting point in the market. It’s just about picking the right one for you and then we can get together and get you accelerated toward success.

Come take a look at our Magento Packages as a starting point, we can talk them through and if we need to add a few other options to the mix, we can do that too.


Magento Header Background

Is Magento a good choice to launch your first online store?

Consumers shopping habits have been changing for years, moving toward shopping online and our recent period of lockdown has driven this trend at record speeds and rates of adoption.

The need to have an online presence that offers a truly exceptional experience to both your existing and new customers is no longer an optional extra for a business, it is a must.

Picking the right digital commerce platform to do this can dramatically transform how you do business both online and offline. A fast, flexible, cloud-based solution delivers memorable customer experiences, streamlines your operational efficiency, and creates phenomenal growth opportunities.

One such platform that does this is Magento Commerce Cloud, and that’s the platform we’ll be exploring in a little more depth to see if it’ll truly work for any business wanting to create their first online store.

The things you want to consider with any commerce platform are:

• What kind of experience are you able to offer to your customers?
• How capable is the platform for the future growth of your business?
• How easy is the platform to manage?
• How reliable is it? and
• How easy is it to get help when you need it?

Let’s see how Magento Commerce Cloud stacks up against those questions.

 

What kind of experience are you able to offer to your customers?

When customers venture online to do a little shopping, they aren’t just looking to buy products, they want to experience engaging, immersive shopping environments. To help satisfy the consumer demands of today, whichever platform you choose, it must be flexible enough to continually offer amazing brand interactions.

How does Magento Commerce Cloud do this? Here’s how:

• Magento Commerce Cloud is equipped with a drag-and-drop Page Builder and a Content Staging and Preview function that allows you to create unique experiences for your products and customers. So, once you’ve had your new site built and released to the world, by your solutions partner, you’ll be able to continue to keep it fresh and offer something new and immersive.

• Magento Commerce Cloud allows you to sell complex, configurable products whilst enabling shopping experiences like buying online and pick up in-store, pre-ordering, as well as ship from a store; offering a truly omnichannel experience and allowing more opportunities for immersive brand experiences.

• Magento Commerce Cloud integrates with 3rd party digital tools like marketing automation systems, so you can drive loyalty through VIP offers and catch unsure customers with cart abandonment emails, Augmented and Virtual reality tools, like Ares by Eclipse, to offer the very latest in experiential shopping allowing your customers to visualise your products in their homes before they buy as well as with CRMs and ERPs.

• Magento Commerce Cloud is mobile commerce native so you can offer a consistent experience to your customers all the time. Customers now expect to be able to shop wherever and whenever they decide is right for them and having the ability to control that experience for your brand is vital. Magento Commerce Cloud gives you that control.

 

How capable is the platform for the future growth of your business?

You don’t want to get stuck with a rigid commerce platform that will dictate your version of a winning eCommerce experience. You want to make sure you choose a scalable solution with out-of-the-box features and functionality which will always deliver for the needs of your growing business from day one.

How does Magento Commerce Cloud do this? Here’s how:

• Magento Commerce Cloud is a platform that is designed for endless customisation and optimisation without forcing limitations on the features and functionality you can add to your growing site in the future.

• As mentioned before, Magento Commerce Cloud integrates with 3rd party digital tools like marketing automation systems, Augmented and Virtual reality tools, like Ares by Eclipse, as well as with CRMs and ERPs. This allows you to truly scale up what you can offer and how your business functions for the future.

• Magento Commerce Cloud is designed to enable rapid expansion for your business – whether you’re focused on B2B, B2C, or both. Create dedicated stores for your brands which can be managed centrally without thinking about having to re-platform or creating additional niche offerings, sites or landing pages on other commerce platforms.

• Magento Commerce Cloud will easily enable you to plan and execute cross-border expansion with full out-of-the-box localisation offering multi-language, multi-site and multi-brand support, as well as integrating with popular payment processors offering options like Apple Pay and Google Pay and shipping providers, all conveniently managed in a single location.

 

How easy is the platform to manage?

Making sure that you create and offer an unforgettable eCommerce experience is only one side of the coin but enhancing and maintaining it is another. All commerce platforms should have a strong, feature-rich backbone capable of effortlessly managing your daily operations while dynamically supporting your brand expansion goals.

How does Magento Commerce Cloud do this? Here’s how:

• Magento Commerce Cloud can help you manage and maintain multiple stores from one single admin panel, saving you a bunch of time and effort when managing your online sales. It also has multi-language and currency support, as well as international capabilities, shipping and order management.

• Magento Commerce Cloud has the total flexibility that enables you as the merchant to roll out your commerce experiences in phases and continually evolve your brand experiences over time.

• Magento Commerce Cloud is designed to easily integrate with tools such as Google Analytics, Google Base and Google Checkout, all of which helps you track all of your customers online and market to them effectively.

• Magento Commerce Cloud is supported by a well-stocked Marketplace, offering a wide range of high-quality extensions and optimisations tailored to whatever specific business goals you may have, from payment and fulfilment to customer support and marketing.

 

How reliable is it?

When heading into an all-new business territory, you’ll need a scalable eCommerce solution which offers reliability and resilience at both the local and global level. The last thing you want to do is end up tying your hands behind your back without even realising it.

How does Magento Commerce Cloud do this? Here’s how:

• Magento Commerce powers more than 315,000 sites globally with examples across a variety of industries including healthcare, beauty, home, fashion and apparel, electronics, sports, media, and more. With that many businesses putting their faith in the platform, reliability and resilience are evident.

• The platform powers 70 of the top 500 companies on the Internet Retailer Top B2C eCommerce 500 list and 40 of the top 300 B2B customers on the Internet Retailer B2B eCommerce 300 list.

• Magento Commerce Cloud provides exceptional performance monitoring tools, letting you as the merchant retain total control over your eCommerce environment with options to optimise and tailor your site to whatever specific business goals or deliver differentiated shopping experiences and be assured that your site will always be up and running at its best.

 

How easy is it to get help when you need it?

Implementing, maintaining, and expanding a successful eCommerce business is something few can accomplish on their own. For those times when you require support, it’s important to have the right talent readily available to offer assistance.

How does Magento Commerce Cloud do this? Here’s how:

• Magento Commerce Cloud is supported by the people resources of more than 260,000 developers across the globe who are continually generating innovations and functionality and are available to help merchants create compelling, differentiated digital commerce experiences

• Magento Commerce Cloud has a global community of Solution Partners, Technology Partners, and Community Insiders, just like us, that are available to address a wide variety of use cases and offer expertise in a range of services from site design, implementation, support, and merchandising to leveraging today’s most innovative business technologies.

 

The long & short of it...

If we look back over what we’ve learnt it’s pretty easy to see that Magento is packed with benefits and features that are ideal for a business looking to start online. It’s the ability to scale with the growth of your business, give you everything you need to create an exceptional customer experience and assure that you’ll always have a reliable offering that makes Magento Commerce Cloud a great choice.

The next step is finding someone to help you build it. That’s where Eclipse comes in. We’ve got a team of dedicated developers who will work in collaboration with you to develop, create and deploy an exceptional Magento Commerce Cloud site.

We’ve tailored a solution for everyone, no matter where the start point in the market is. Take a look at what we have on offer and reach out so we can help you launch your new digital shop front.


Eclipse becomes an Official Magento Solutions Partner and takes a trip to MLEU19.

It brings us great pleasure to be able to announce that Eclipse is now an official Magento Solutions Partner. This accolade recognises the great work we have already done with Magento and cements our commitment to being a market-leading omnichannel commerce solutions provider.

To celebrate, we attended the MLEU19 Magento Live event in Amsterdam. It was an opportunity for the team to get fully immersed in the world of Magento and meet like-minded individuals and share ideas.

This partnership provides Eclipse with the ability to offer our clients a full suite of Magento strategy, design, development, implementation and managed services.

Why Magento?

As one of the most popular commerce platforms in the world, Magento powers more than 250,000 brands around the globe and was recognised as the #1 digital eCommerce platform for the last four years on the Internet Retailer Top 1000 list.

Perm Ghattaura, Eclipses’ Sales and Marketing Director, said of the new partnership “Eclipse is excited to become an official partner of Magento. The business views this strategic partnership as an exciting opportunity for our clients and Eclipse itself. We’ll be able to continue to help online retailers get, keep and continually excite their omnichannel customers with even more choice than before.”

The Future is bright for Eclipse

Eclipse is already an established SAP PartnerEdge – Sell Partner and has been delivering a full range of SAP solutions and services for over 10 years. This new partnership takes all the experience gained from delivering large scale projects to ongoing commerce operations, hosting, optimisation and consultancy and puts it into the practice of Magento.

“Eclipse has a tried and tested methodology that is perfectly delivered by a team of true experts” Perm added, “and this sets us apart in the world of commerce. We pride ourselves in taking the time to appreciate the challenges a business might face, and we continually tackle the issues that keep them awake at night. To us, a commerce project is only the beginning of a relationship.”

If you’re currently re-platforming, updating or simply need to inject some zing into your site, we’ve got the tools, the skills and most importantly, the team to transform your trading. Reach out and talk to our team of Passionate People to see how we create Brilliant Commerce tailored to your business.

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