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AI in 2024 The rise of artificial intelligence (AI) is exciting and daunting in equal measure. But…


The Six Emerging Trends Travel Brands are using to Grow Bookings in 2024

Helping you Prepare for 2024 As we stand at the cusp of a new year, the world of travel is evolving…


Conversion Rate Optimisation Offers Endless Value

The title of this blog post is pretty bold, but there is a reason for that. Conversion Rate…


Here's What Holiday Shoppers Need From You

The Christmas holiday shopping season is upon us, and for both retailers and consumers, it's the…


How to Improve Your Customer Retention

The What & The Why Customer retention strategies involve initiatives and processes that aim to…


Where Does Customer Experience Begin and End?

Customer experience as a theory began back in the 60's, and developed in the 90’s, but only really…


15 Minutes With Aya Jibreal | Podcast Season 2 Episode 10

In our tenth episode of season two of 15 Minutes With we're talking to Aya Jibreal. Aya is a Lead…


15 Minutes With Eloise Flinter | Podcast Season 2 Episode 9

In our ninth episode of season two of 15 Minutes With we're talking to Eloise Flinter. Eloise is…


Accessible and Inclusive Design is Vital for Every Business

Who is Accessible and Inclusive Design For? There is a common misconception that permanent…


15 Minutes With Nick Howe | Podcast Season 2 Episode 8

In our eighth episode of season two of 15 Minutes With we're talking to Nick Howe. Nick is the…