Smarter processes

People & process transformation

People constantly expect faster, higher service levels. Increasingly decisions have to be delivered rapidly or even in real time. Often businesses work in collaboration so systems have to work not just with each other, but also with those of business partners.

Eclipse's applications services

Smarter design from scratch, or by enhancing existing systems and adding up-to-date features:

Reliable delivery through strong project management and following appropriate industry-leading processes
Efficient management of applications 24x7 to ensure optimum availability and performance

Where we've delivered

A global logistics client operates in over 200 countries. They transport goods and documents around the world with a focus on time-certain and/or day-certain delivery.

Customer rate agreements could take weeks to process; this was impacting customer service levels and profitability. Eclipse’s analysts established the existing workflow, implemented new technology allowing remote and mobile authorisation and designed a dashboard view to manage the overall process. This reduced the time to activate a new agreement from weeks to hours.

See our complete client value proposition.