MetaPack helps eCommerce and delivery professionals to meet with the consumer’s growing expectations of delivery, whilst maintaining and optimising operational efficiency. MetaPack’s SaaS solution offers a wide range of personalised delivery services, from global order tracking to simplified return procedures, through a catalogue of 400 carriers and 4,000 services available that span every country in the world. Thanks to MetaPack, more than half a billion packages are sent annually worldwide by many of the leading eCommerce retailers such as ASOS, House of Fraser, John Lewis, Wiggle, Marks & Spencer, Sports Direct, Halfords and Tesco.
Eclipse have integrated Metapack into the Joules clothing and Priority Plumbing websites and have seen real business benefits in providing the delivery methods that customers expect without continually integrating with new delivery partners. Including consistent order status and flexible returns help retails offer a true multi-channel experience.