ICT Cluster Management – Businesses
For small businesses it is difficult to get the right skills at the right time without
paying a high latency cost.
Clustering together with geographically aligned businesses, sharing hosted and virtualised
infrastructure using SaaS, with monthly payment terms is a great way of reducing
the overhead of up front investments and only paying for what you use – and many
IT companies now offer this.
Unfortunately this does not take away the headache of supporting the physical needs
of end users or resolve the occasional need for ‘expert’ support to help plan, fix
and support changes in the business usage as it develops. In addition to standard
support desk services Eclipse provides ‘shared’ IT manager support via technical
Project Engineers on a part-time basis to overcome this problem. Advising and supporting
the Finance or Operations Directors of small businesses they help plan, support
and guide changes economically – until you need someone full time. All client history
and asset management is maintained via Eclipse’s Customer Relationship Management
System, is accessible by you during our support, and passed to you when it become
more economic to invest in your own resources through growth.
We’ll also do your IT purchasing for you if you want us too, leveraging our total
buying power from the industry providers on your behalf.
