Infrastructure Services

			Infrastructure Services

			Eclipse delivers a range of support services to increase service levels and agility, while reducing costs and providing a more secure service. We base this on our resilient infrastructure service delivered from two geographically dispersed data centres controlled from our two separate support centres in Leicestershire.
			Increasing efficiency
			With our specialist teams, we can balance peaks and troughs in demand across a greater number of users. As specialists we offer a blend of experience and the latest techniques to offer a flexible service.
			A range of managed services
			We offer a range of services which can either be located on a client’s site, in our data centres or a combination of the two: Infrastructure-as-a-service (IaaS) access to servers, network equipment, database storage in our datacentres. Platform-as-a-service (PaaS) access to both servers and environmental software. Our clients do not need to understand the architecture of the platform clients still develop and test their own applications. Software-as-a-service (SaaS) the third layer in the cloud. Clients rent the applications they require from office applications upwards. Users only have to log in to gain access.
			Service desks
			We offer service desks to manage all aspects of our clients’ IT End user support Application support Infrastructure support and network management
			Reducing costs The simple act of outsourcing IT infrastructure can reduce cost by 10-15%*. We can help you achieve additional savings by: Moving work from distributed dedicated servers onto better managed more efficiently run virtual servers Managing peaks in demand for computing power or support services via our infrastructure
			Green computing
			Apart from the obvious benefit to the planet, Green IT also makes sound economic sense. To find out more request our white paper: Going Green is good for Business, not just the planet.
			Agility
			Mobility and the cloud Our services provide for modern mobile working. All users need is a browser to access their systems. We have a broad experience of supporting mobile working while maintaining the security necessary for commercially sensitive applications. We can provide our clients with private clouds or via our shared clouds.
			Managing risk
			Business continuity As the services we offer are delivered from two geographically dispersed data centres controlled from two separate support centres in Leicestershire, we offer a high level of continuity. We also have a near shore facility in Poland offering further resilience. Our services can provide further improved Business Continuity via mobile computing and home working and our cloud-based delivery. Security with usability We offer solutions which provide the security necessary for commercially sensitive systems while allowing the flexibility of working demanded from modern business. secure access for home workers and over mobile network data security and backup compliance systems for email and document lifecycle management